Private Jet Specialist Logo
  Home Find an Airport Find Flights Empty Legs Private Jets Membership Program eMail Alerts Blog My Account Contact Us
 

Privacy Policy

To view our Usage Agreement click here.

As a User of JetCombo.com, you are in complete control of the travel planning needs of your passengers. This includes controlling the use of information you provide to JetCombo.com, its airline affiliates, and JetCombo.com partners. Below are some commonly asked questions and answers about privacy and the collection of data on JetCombo.com. If you have additional questions which are not answered here, please
click here to send us an email.

1) What information does JetCombo.com collect and how do we use it?
When making a reservation on JetCombo.com, JetCombo.com collects the following passenger information: Name, Address, E-mail address, Home and work phone numbers, Fax number and similar information about your travel agency.

We use this information for a variety of purposes, including targeting specific travel agencies for special offers. In addition, we may retain certain flight information and ask you to provide us with the passenger's airport of preference and a billing address to verify the passenger's credit card. Although we use passenger's credit card information to process their reservation, we do not store Credit Card information anywhere on our systems. When you send us an email, we will retain the content of the email, your email address, our response and the text of any follow-up questions you may have. We use this information to measure how effectively we address customer concerns online.

2) How is my information protected?
JetCombo.com uses 128 bit Secure Sockets Layer (SSL) encryption technology and Private Communication Technology (PCT) security standards supported by Microsoft Internet Explorer 4.0 or higher to protect your online transactions. SSL encrypts credit card numbers, names, addresses, and telephone numbers before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone, and effectively protects hundreds of thousands of internet customers who have transmitted their credit card numbers online and made a purchase.

3) With whom do you share my information?
When you reserve or purchase travel services through JetCombo.com, we provide only the relevant information required by the Charter Operator or other involved third party to ensure the successful fulfillment of your travel arrangements. We also use the information you provide during the agency registration or as part of the reservation process to customize the content of our site to meet your specific needs and to make product improvements to JetCombo.com. We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. We may share User names and email addresses with our PrivateJetSpecialist .com partners only for specific and pertinent promotional use but only if our customers have opted to receive promotional emails from PrivateJetSpecialist .com partners.

4) How do I tell JetCombo.com that I don't want to be contacted for promotional purposes? As a User of JetCombo.com you have the option to receive updates from JetCombo.com Partners about fare sales in your area, special offers, new JetCombo.com services and noteworthy news. To receive this information, you must be a register member. If you decide you would rather not receive these emails, you can always send us an email requesting that we remove your address from our mailing list.

5) How do I correct my personal information on your site?
You may change your personal information at any time on JetCombo.com. Simply login and click on your name under "Passenger Profiles".